All orders are processed and shipped from our Michigan facility within [1–2] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note: If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will contact you via email if there will be a significant delay in the shipment of your order.
We offer calculated shipping rates based on your location and the weight of your package, as well as flat-rate or free shipping options. Shipping charges for your order will be calculated and displayed at checkout.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available in the carrier's system.
If you haven’t received your order within [X] days of receiving your shipping confirmation email, please contact us at [Support Email Address] with your name and order number, and we will look into it for you.
Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here. (e.g., "We can only ship to P.O. Boxes via USPS; UPS and FedEx require a physical address.")
